Terms & Conditions
CaughtMyEye is a trading name of ThIncFirst Ltd.
1.Introduction
These Terms & Conditions (“Terms”) govern all access to and use of the CaughtMyEye platform (“the Platform”). By accessing, submitting content to, or purchasing services from the Platform, you (“the User”) agree to be bound by these Terms in full. If you do not agree, you must not use the Platform.
The Platform is designed as a privacy-first, minimal-data, ephemeral posting service. As such, operational constraints and legal obligations shape the policies described herein.
2.Eligibility & User Obligations
- The User affirms they are at least 18 years old and legally capable of entering into binding agreements.
- The User is solely responsible for ensuring that all submitted content complies with applicable laws, these Terms, and the Platform's posting rules.
- The User acknowledges that the Platform does not verify identity, track user behaviour, or retain personal data beyond what is technically necessary for payment processing and basic operational security.
3.Privacy, Data Minimisation & GDPR Alignment
The Platform is intentionally designed to collect as little personal data as possible. This design is central to user privacy and compliance with GDPR principles of data minimisation, purpose limitation, and storage limitation.
3.1Data Collection
The Platform:
- Does not require account creation.
- Does not store personal identifying information (PII) beyond transient operational logs.
- Does not track user behaviour, build profiles, or use cookies for analytics or advertising.
- Stores submitted posts only for the duration of their publication window, after which they are permanently deleted.
3.2Ephemeral Content
Posts are temporary by design. Once removed — whether automatically after expiry or manually for rule violations — they cannot be restored.
3.3Payment Data
Payment processing is handled by third-party providers. The Platform does not store full payment details and cannot reverse or authenticate transactions.
3.4User Rights
Because the Platform does not retain identifiable user data, certain GDPR rights (e.g., access, rectification, erasure) may not be technically feasible. The User acknowledges this limitation.
4.User Content & Acceptable Use
The User agrees not to submit content that:
- Contains hate speech, harassment, threats, or discriminatory language.
- Attempts to identify, dox, or track individuals.
- Contains explicit sexual content or content involving minors.
- Violates intellectual property rights.
- Promotes illegal activity.
- Is defamatory, fraudulent, or misleading.
The Platform reserves the right to remove any content at any time, without notice, for any reason.
5.Content Review & Moderation
5.1Pre-Payment Review
The Platform may conduct a preliminary review of submitted posts before payment is processed. This review is a courtesy, not a guarantee. The User acknowledges that:
- Not all non-compliant content can be identified prior to payment.
- The User remains fully responsible for compliance at the time of submission.
5.2Post-Publication Review
If a post is later found to violate rules or standards, it may be removed immediately. Removal does not entitle the User to a refund or credit.
6.Formal No-Refund Policy
6.1No Refunds
All payments made to the Platform are final and non-refundable.
Because the Platform is intentionally designed without user tracking, behavioural profiling, or the storage of personal identifying information, the Platform cannot verify individual user identities or reverse transactions once processed. This privacy-first design makes refunds technically and operationally infeasible.
6.2Pre-Payment Review
The Platform will make reasonable efforts to review submitted posts prior to charging the User. However, no guarantee is made that all non-compliant content will be identified before payment is processed.
6.3Post-Removal
If a post is later determined to violate the Platform’s rules or community standards, it may be removed at any time. Removal of a post — whether pre- or post-publication — does not entitle the User to a refund or credit.
6.4User Responsibility
By submitting a post and completing payment, the User acknowledges and accepts that:
- The Platform does not track or retain sufficient personal data to authenticate refund requests.
- Payments cannot be reversed, refunded, or credited under any circumstances.
- Compliance with posting rules is the User's responsibility at the time of submission.
- Use of the service constitutes acceptance of this no-refund policy.
7.Intellectual Property
The User retains ownership of their submitted content but grants the Platform a non-exclusive, royalty-free licence to display, distribute, and store the content for the duration of its publication.
The Platform’s branding, design, and underlying technology remain the exclusive property of the Platform.
8.Liability & Disclaimers
8.1No Guarantee of Outcomes
The Platform provides a venue for posting “missed connections” content. It does not guarantee:
- That posts will be seen by any particular individual.
- That any connection, communication, or outcome will occur.
- That posts will remain visible for any specific duration beyond the stated expiry window.
8.2User Liability
The User is solely responsible for the legality and appropriateness of their content. The User agrees to indemnify and hold harmless the Platform from any claims arising from their submissions.
8.3Platform Liability
To the fullest extent permitted by law:
- The Platform is provided “as-is” without warranties of any kind.
- The Platform is not liable for damages arising from use, inability to use, content removal, technical issues, or third-party actions.
- The Platform is not responsible for interactions between Users or between Users and third parties.
9.Service Availability
The Platform may modify, suspend, or discontinue any part of the service at any time without notice. The User acknowledges that:
- Temporary outages may occur.
- Features may change.
- No compensation or refund is provided for downtime or service changes.
10.Governing Law
These Terms are governed by the laws of England & Wales. Any disputes shall be resolved exclusively in the courts of England & Wales.
11.Changes to Terms
The Platform may update these Terms at any time. Continued use of the Platform constitutes acceptance of the updated Terms.
12.Contact
For operational or legal enquiries (excluding refund requests, which are not accepted), Users may contact the Platform through the designated support channel.